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6+ weeks frozen (RW00447), promised date missed, now told 'wait 3-4 more weeks' with zero explanation

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6+ weeks frozen (RW00447), promised date missed, now told 'wait 3-4 more weeks' with zero explanation

Frozen stability for six+ weeks (RW00447) — a number of instances opened, no resolution, no clear cause given

On the lookout for recommendation or visibility on this since Binance help has been moving into circles.

Timeline:

  • July 24, 2026 — Acquired funds from an online marketing community I work with, paid into my Capitalist.net account.
  • July 26, 2026 — Transferred the funds from Capitalist.internet to Binance, converted to EUR, and attempted to withdraw to my French checking account (Revolut). Capitalist.internet doesn't help direct fiat EUR withdrawal, which is why I routed by means of Binance.
  • Stability was frozen instantly after the withdrawal try — error code RW00447.
  • Advised the freeze would resolve within 24–96 hours. It didn't.
  • Was later advised it will be resolved by September Four. That date handed with no replace.
  • Contacted help again on September 9 — new reply: "inner group has not reached a definitive conclusion but, advocate monitoring progress over the subsequent 3–Four weeks."
  • No e-mail or in-app request for documentation has ever been sent to me, regardless of the account being frozen for over 6 weeks.
  • I've full documentation of the funds' supply (affiliate community payout confirmation, Capitalist.net transaction historical past) ready to offer, however no one has requested for it.

The opposite difficulty: because I contacted help by way of multiple separate chat periods, I now have 4 totally different case numbers as an alternative of one continuous case — 166475746, 166473852, 168593120, 169008027 — and no agent has been capable of affirm they're linked or which one is "main."

Has anyone handled an RW00447 freeze specifically, or had a case reopened/escalated after being informed to "wait 3-4 extra weeks"? At this level I'm primarily making an attempt to determine whether or not this is normal review-queue slowness or one thing I must be pushing more durable on (formal grievance, regulator route, and so on.), especially since Binance isn't presently MiCA-licensed in the EU.

Any advice appreciated.

submitted by /u/Snoo46522
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